During the 'new normal' we are experiencing, I want to ensure our membership of the extraordinary efforts we are making in order to fulfill your credit union needs. Our primary concern is that you and your family remain healthy and safe during this COVID-19 pandemic.
We are seeing a sharp increase in usage of remote electronic services during this pandemic. Members are learning and trusting services they may not have utilized in the past, but they are relying upon them now more than ever. Please continue to use our electronic services such as mobile app, bill pay, mobile deposit and touchless services like digital wallet. If you would like to learn more about these trusted services, please contact our call center at 800-952-3999 or 703-750-4394, option 4, and we will be happy to show you how easy it can be.
While our branch is still not open for in-person member contact, you are able to conduct limited transactions through the door at the branch by appointment only. These transactions are performed within the current social distancing guidelines for the safety of our members and employees. Please call us to schedule an appointment.
Thank you for your patience and flexibility. If you have any questions or if we can assist you in any way, please contact us. We are there for you.
Thank you and please stay safe,