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Coronavirus (COVID-19) Statement (updated 3/25/2020)

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Loyal members,

Due to the evolving coronavirus (COVID-19) crisis and as a precautionary measure, our Springfield branch will be closed on Monday, March 23rd until further notice. The safety of our members, employees, and community is our primary concern. 

We will extend our Call Center hours from 7:30 a.m. to 7:00 p.m., Monday through Friday, as we strive to meet your credit union needs. We are here to serve you during this difficult time. If the branch closure impacts you, please contact our Call Center to discuss alternative options. 

We appreciate everyone’s understanding and acknowledge the inconvenience this may cause.  Please call us to discuss options to address your financial needs.

 

To help reduce personal contact during this pandemic, we invite you to use our convenient remote services:

 

Learn more about how to protect yourself against COVID-19 scams here.

 

The Centers for Disease Control and Prevention (CDC) earlier this week provided an update on the spread of the coronavirus also being referred to as COVID-19, as new cases were confirmed in Italy, Iran, South Korea and now the United States. TruEnergy FCU is closely monitoring the situation on a daily basis and we encourage our members to follow government updates to stay informed of the newest developments and guidance.

 

Find more information on the coronavirus with these resources:

 

The CDC issued the following guidelines to minimize any potential health risks:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow the CDC’s recommendations for using a facemask.
    • The CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
    • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
05 Mar, 20